Deliver at Your Doorstep

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Joycelyn Fashion Shipping Policy (Pakistan)

At Joycelyn Fashion, we are committed to providing a seamless shopping experience with fast, secure, and reliable shipping across Pakistan. Below is our comprehensive shipping policy, including processing times, delivery charges, payment methods, order tracking, and more.

1. Shipping & Delivery Information

We strive to deliver all orders on time and in excellent condition.

  • Nationwide Delivery: We deliver to all cities and remote areas in Pakistan.
  • Delivery Partners: We use trusted courier services to ensure safe and on-time delivery.
  • Shipping Charges: Flat PKR 200 on all orders, regardless of weight or location.
  • Delivery Availability: We deliver to residential and commercial addresses all over Pakistan.

  • Processing Time:

    • Orders are processed within 1-2 business days after confirmation.
    • Orders placed on weekends or public holidays will be processed on the next business day.
  • Delivery Time Estimates:
    • Major cities (Karachi, Lahore, Islamabad, Rawalpindi, etc.) → 3-5 business days.
    • Remote & rural areas → 5-7 business days.

2. Payment Methods

We offer multiple secure payment options for our customers.

A. Cash on Delivery (COD)

  • Availability: COD is available across Pakistan.
  • Order Confirmation: A confirmation call or SMS may be sent before dispatch.
  • Payment at Delivery: Customers can pay the courier representative in cash upon receiving the parcel.
  • Customer Responsibility: Ensure someone is available at the delivery address to receive the order.
  • Refusal of COD Order: If a COD order is refused upon delivery, we may limit future COD orders for the customer.

B. Online Payment (Debit/Credit Card & Bank Transfer)

  • Secure Transactions: We accept payments via:
  • Visa & MasterCard (Debit & Credit Cards).
  • Local Bank Debit Cards.
  • Direct Bank Transfers to our designated account.
    ✔ Payment Confirmation: Once the payment is successfully received, the order is processed for shipment.
    ✔ Refund Policy for Online Payments:
  • Refunds (if applicable) for online payments will be processed within 7-10 business days after approval.
  • Refunds will be issued in the original payment method or as store credit.

3. Order Tracking & Delivery Status

  • Tracking Number: Once your order is shipped, you will receive a tracking number via SMS or email.
  • Tracking Updates: Use the tracking number to monitor your delivery status on the courier company’s website.
  • Missed Deliveries: If you miss a delivery, the courier may attempt re-delivery or contact you for rescheduling.
  • Delayed Orders:
  • In case of unforeseen delays (bad weather, strikes, public holidays, etc.), our team will notify you.
  • If your order is not received within the estimated time, contact customer support for assistance.

4. Shipping Restrictions

  • No P.O. Box Deliveries: We do not ship to P.O. Boxes. Please provide a valid physical address.
  • Delivery Days: Deliveries are made Monday to Saturday. No deliveries on Sundays or public holidays.
  • No Address Modification: Once an order is shipped, the address cannot be changed.
  • Multiple Shipments: Large orders may be shipped in separate packages to ensure safety and faster delivery.

5. Cancelation & Changes

  • Orders can be canceled or modified before shipment by contacting our customer support.
  • Once an order is shipped, it cannot be canceled or changed.
  • If an order is refused upon delivery, future orders may require prepayment.

6. Customer Support & Assistance

For any shipping-related queries or assistance, please contact:

Email: [email protected]
Phone/WhatsApp: +92 51 614 5000 | +92 333 0870056
Business Hours: Monday – Sunday, 11:00 AM – 11:00 PM

We appreciate your trust in Joycelyn Fashion and look forward to serving you! Happy Shopping!

 

07-Days Return

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Joycelyn Fashion – 7-Day Return & Exchange Policy (Pakistan)

At Joycelyn Fashion, customer satisfaction is our top priority. We are committed to providing high-quality products and a seamless shopping experience. However, if you are not completely satisfied with your purchase, we offer a 7-day return and exchange policy, allowing you to return or exchange eligible items within 7 days of receiving your order.

Please read our return and exchange policy carefully to ensure a smooth process.

1. Eligibility for Return & Exchange

To be eligible for a return or exchange, the following conditions must be met:

  • The item must be unused, unwashed, and in its original packaging, with all original tags attached.
  • The item must not be damaged, altered, or worn beyond trying it on for size and fit.
  • The return or exchange request must be made within 7 days of receiving the order.
  • Sale items, discounted products, and customized orders cannot be returned or exchanged.
  • The customer bears the return shipping cost, except in cases where Joycelyn Fashion is responsible for sending an incorrect or defective product.
  • Returns and exchanges are only applicable for products that are:
  1. Defective (manufacturing faults or material defects)
  2. Damaged (during shipping or production)
  3. Incorrect (wrong size, color, or product sent by us)

2. Non-Returnable & Non-Exchangeable Items

  • Sale & Discounted Items – Products bought during promotions, sales, or with discount codes.
  • Customized & Made-to-Order Products – Items tailored to customer preferences.
  • Used or Washed Items – Products that have been worn, washed, or damaged due to improper handling.
  • Accessories & Intimate Wear – Due to hygiene reasons, accessories like scarves, undergarments, and jewelry are not eligible for return or exchange.

3. How to Request a Return or Exchange?

If you wish to return or exchange an item, follow these simple steps:

Step 1: Contact Our Customer Support

  1. Call or WhatsApp us at +92 51 614 5000 | +92 333 0870056
  2. Email us at [email protected]
  3. Mention your Order Number, item details, and the reason for the return/exchange.

Step 2: Provide Proof of Purchase & Issue

  1. Share clear images of the product showing the defect, incorrect item, or any damage.
  2. Attach a copy of your order confirmation email or invoice.

Step 3: Receive Approval & Return Instructions

  1. Our customer support team will review your request and respond within 2 business days.
  2. If approved, you will receive return shipping details (address and instructions).

Step 4: Ship the Product Back

  1. Carefully pack the item in its original packaging.
  2. Ship it to the provided return address using a reliable courier service.
  3. Share the tracking number with our customer support for smooth processing.

Step 5: Inspection & Processing

  1. Once we receive the returned product, our quality control team will inspect it within 3 business days.
  2. If the item meets our return conditions, we will process the exchange or issue store credit within 7 business days.

4. Exchange & Refund Options

  • Exchange: If you wish to exchange your product for a different size, color, or another item, we will process the replacement (subject to stock availability).
  • Store Credit: If an exchange is not possible, we will issue store credit equal to the purchase amount, which can be used for future purchases.
  • Refund: We do not offer cash refunds. However, if the item is unavailable for exchange, a refund will be processed as store credit.

5. Return Shipping Costs

Who Pays for Return Shipping?

  • If the return is due to a defective, damaged, or incorrect product sent by us, Joycelyn Fashion will cover the return shipping costs.
  • If the return is due to a change of mind, wrong size ordered, or customer dissatisfaction, the customer is responsible for return shipping charges.

Return Shipping Guidelines

  • Use a reliable courier service to return the product.
  • Ensure the package is securely wrapped to avoid damage during transit.
  • Share the tracking number with our support team to monitor the return.

6. Important Notes

  • Return requests made after 7 days of receiving the order will not be accepted.
  • If the returned product fails the inspection, the item will be sent back to the customer, and the return request will be denied.
  • Store credit is valid for 90 days from the date of issuance.
  • Joycelyn Fashion reserves the right to refuse returns or exchanges that do not meet our policy criteria.

7. Contact Us for Assistance

We are here to assist you! If you have any questions or need further clarification, feel free to reach out to us:

Phone & WhatsApp: +92 51 614 5000 | +92 333 0870056
Email: [email protected]
Address: Joycelyn Fashion, Vista Center, Ground Floor, Shop 10-14, I-8 Markaz, Islamabad.

We appreciate your trust in Joycelyn Fashion and are committed to providing the best shopping experience!

Secure Payment

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Joycelyn Fashion – Secure Payment

At Joycelyn Fashion, we prioritize the safety and security of your transactions. We ensure that every payment made on our website is 100% secure, encrypted, and protected from fraud or unauthorized access. Shop with confidence knowing that your personal and financial information is in safe hands.

Why Trust Our Payment System?

We use industry-leading security measures to protect your transactions, ensuring:

  • Secure Encryption: All transactions are encrypted using SSL (Secure Socket Layer) technology, protecting your sensitive data.
  • PCI DSS Compliance: We follow global security standards set by the Payment Card Industry Data Security Standard (PCI DSS).
  • Trusted Payment Partners: We work with reliable banking and payment gateway providers to ensure smooth and safe transactions.
  • Fraud Prevention: Our system automatically detects and prevents fraudulent activities for your safety.
  • Data Privacy: Your personal and payment details are never shared with third parties without your consent.

Accepted Payment Methods

We offer multiple secure payment options for your convenience.

1. Cash on Delivery (COD) – Pay at Your Doorstep

  • Available nationwide across Pakistan.
  • Pay in cash when your order arrives.
  • A confirmation call/SMS may be sent before dispatch.

Important: Please ensure that someone is available at your address to receive and pay for the order.

2. Credit/Debit Card Payments – Instant & Secure

We accept payments through:

  • Visa & MasterCard (Credit & Debit Cards)
  • Local Bank Debit Cards

How It Works:

  • Select Credit/Debit Card as your payment method at checkout.
  • Enter your card details in the secure payment form.
  • Complete the transaction using OTP verification (if applicable).
  • Receive instant confirmation of your payment.
  • Your card information is never stored on our servers.

3. Bank Transfer – Direct & Safe

  • Transfer payment directly to our official bank account.
  • Once the transfer is completed, send us the payment proof via WhatsApp or email.
  • We will confirm and process your order after verification.
  • Bank Account Details: (Displayed at checkout)

How We Keep Your Payments Safe

We use the latest security technology to ensure every transaction is protected:

  • SSL Encryption: All payment data is securely encrypted.
  • Two-Factor Authentication (2FA): Secure checkout with OTP verification.
  • Fraud Detection System: We monitor transactions to prevent fraudulent activities.
  • Data Protection: Your personal and payment details remain private and confidential.

FAQs – Payment Security

1. Is it safe to enter my card details on your website?

Yes! Our website is SSL-encrypted and follows international payment security standards to ensure your data is fully protected.

2. What should I do if my payment fails?

  • Double-check your card details (card number, expiry date, CVV).
  • Ensure your bank has enabled online transactions.
  • Try an alternative payment method.
  • Contact your bank or our customer support for assistance.

3. How will I know if my payment is successful?

  • You will receive a confirmation email/SMS immediately after a successful payment.
  • If you do not receive confirmation, contact our support team for verification.

Need Help? Contact Us!

For any payment-related queries or security concerns, reach out to us:

Email: [email protected]
Phone/WhatsApp: +92 51 614 5000 | +92 333 0870056
Business Hours: Monday – Sunday, 11:00 AM – 11:00 PM

Your security is our priority. Shop with confidence at Joycelyn Fashion!

Article 1

Joycelyn Fashion

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Elevate Your Style with Joycelyn Fashion – The Ultimate Destination for Trendy & Elegant Outfits

Discover Premium Quality & Timeless Fashion

Welcome to Joycelyn Fashion, your go-to brand for luxurious and stylish women’s wear in Pakistan. Whether you’re looking for exquisite, embroidered suits, comfortable casual wear, or elegant formal attire, we offer a stunning collection designed to make you feel confident and stylish.

At Joycelyn Fashion, we believe that fashion is an expression of personality and elegance. Our designs are carefully crafted using premium-quality fabrics and intricate embellishments, ensuring a perfect blend of tradition and modernity.

Why Choose Joycelyn Fashion?

1. Premium Fabric & High-Quality Craftsmanship

Our outfits are made with finest fabrics like Khaddar, Velvet, Raw Silk, and Chiffon, ensuring comfort and durability. Each design is carefully curated with intricate embroidery, embellishments, and premium stitching to enhance your style.

2. Trendy & Elegant Designs

We stay ahead of fashion trends by offering the latest styles in 3-piece suits, embroidered dresses, festive wear, and everyday essentials. Our collection is perfect for:

  • Weddings & Festive Events
  • Formal & Semi-Formal Occasions
  • Casual & Everyday Wear

3. Affordable Luxury for Every Occasion

We believe that style and elegance should be accessible to everyone. That’s why we offer high-end designs at reasonable prices, ensuring that you get premium fashion without breaking the bank.

4. Nationwide Delivery Across Pakistan

Shop from anywhere in Pakistan with our fast & reliable delivery services. We offer:

  • Standard Delivery: 3-5 business days in major cities, 5-7 days in remote areas.
  • Flat Shipping Rate: PKR 200 across Pakistan.
  • Cash on Delivery (COD) & Secure Online Payment Options.

5. Easy 7-Day Return & Exchange Policy

Your satisfaction is our priority! If you receive a defective or incorrect product, we offer a hassle-free return & exchange within 7 days of delivery.

Featured Collections – Must-Have Outfits from Joycelyn Fashion

  • 3-Piece Printed Khaddar Suits – Perfect for casual and semi-formal gatherings.
  • Hand-Embroidered Velvet Dresses – Luxurious designs for winter elegance.
  • Cut Dana Embroidery Raw Silk Suits – Ideal for formal events and festive occasions.

Whether you’re dressing up for a wedding, office, party, or daily wear, Joycelyn Fashion has something special for you!

Shop Online – Hassle-Free & Secure Shopping Experience

Shopping at Joycelyn Fashion is seamless and secure. Our website is SSL-encrypted and PCI DSS compliant, ensuring safe transactions and data protection.

  • Multiple Payment Options – Cash on Delivery (COD), Debit/Credit Cards, and Bank Transfers.
  • Order Tracking – Get real-time updates on your delivery status.
  • 24/7 Customer Support – Reach out to our team for any queries.

Join the Joycelyn Fashion Family!

Stay updated with our latest collections, discounts, and fashion trends by following us on Instagram or Facebook. Sign up for our newsletter to get exclusive offers and early access to new arrivals!

Upgrade your wardrobe with Joycelyn Fashion – Where Elegance Meets Affordability!

Shop Now: From our website Joycelyn Fashion
Contact Us: +92 51 614 5000 | +92 333 0870056
Visit Us: Joycelyn Fashion, Vista Center, Ground Floor, Shop 10-14, I-8 Markaz, Islamabad.

16

Joycelyn Fashion Jewelry

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Elevate Your Style with Joycelyn Fashion’s Exquisite Gold-Plated Jewelry

Jewelry has always been a symbol of elegance, beauty, and sophistication. At Joycelyn Fashion, we take pride in offering a stunning collection of gold-plated jewelry that is designed to enhance your style and make a statement. Whether you’re looking for timeless classics or trendy accessories, our jewelry collection caters to all your fashion needs.

Why Choose Joycelyn Fashion Jewelry?

At Joycelyn Fashion, we blend craftsmanship, quality, and affordability to bring you the finest gold-plated jewelry. Our jewelry pieces are crafted with precision, ensuring durability and long-lasting shine. Designed to suit every occasion, our collection adds a touch of glamour to both casual and formal looks.

Explore Our Stunning Gold-Plated Jewelry Collection

Our collection features a variety of exquisite jewelry pieces, each designed to complement different styles and preferences. Here’s a glimpse of what we offer:

1. Bracelets – Timeless Beauty for Your Wrist

Our gold-plated bracelets are designed to add a touch of elegance to your outfit. Whether you prefer delicate chains, bold statement pieces, or charm bracelets, we have a variety of styles to choose from.

2. Necklaces – A Statement of Sophistication

Make heads turn with our gold-plated necklaces that range from minimalistic designs to grand statement pieces. From elegant pendants to layered necklaces, you’ll find the perfect piece to complete your look.

3. Bangles & Bangles Sets – Traditional Meets Modern

For those who love traditional jewelry with a modern twist, our collection of bangles and bangles sets is perfect. Available in intricate designs, these bangles are ideal for both everyday wear and festive occasions.

4. Earrings – Dazzle with Every Look

Our gold-plated earrings are available in a variety of styles, including studs, hoops, chandeliers, and drop earrings. Whether you’re dressing up for a wedding, a party, or a casual outing, we have something for every occasion.

5. Rings – A Touch of Elegance for Your Fingers

A well-chosen ring can elevate your entire look. Our collection includes gold-plated rings in classic, contemporary, and statement designs, perfect for both men and women.

6. Jewelry Sets – Complete Your Look with Elegance

For those who love coordinated accessories, our gold-plated jewelry sets offer the perfect match of earrings, necklaces, and bangles. These sets make great gifts and are ideal for weddings, parties, and special events.

7. Ear Tops – Simple Yet Stylish

If you prefer minimalistic jewelry, our gold-plated ear tops are the perfect choice. Available in elegant and contemporary designs, they add a subtle charm to your everyday style.

Perfect for Every Occasion

Our gold-plated jewelry collection is designed to be versatile, making it suitable for various occasions:

  • Casual Wear – Subtle and elegant pieces that enhance your everyday outfits.
  • Formal Events – Sophisticated designs perfect for business meetings and gatherings.
  • Festive & Wedding Wear – Statement jewelry sets that add glamour to your special moments.
  • Gifting – Thoughtful and timeless gifts for your loved ones.

Shop with Confidence

At Joycelyn Fashion, we believe in providing our customers with a seamless shopping experience. When you shop with us, you can expect:

  1. High-quality craftsmanship
  2. Trendy and timeless designs
  3. Affordable luxury
  4. Nationwide delivery
  5. Secure payment options

Final Thoughts

Jewelry is more than just an accessory—it’s a reflection of your personality and style. Whether you’re looking for something elegant, trendy, or traditional, Joycelyn Fashion’s gold-plated jewelry collection has something for everyone. Explore our collection today and find the perfect piece to elevate your look!

Shop Now & Shine with Joycelyn Fashion!